Resume

Business Restructure (In Process)

Work in progress restructuring a small general contractor corporation to improve its competitive position and profitability in a very competitive market.

*   Analysis of its market and development of a competitive strategy.

*   Development and implementation of marketing plans to improve its position with existing customers; reach new customers and increase awareness of services capabilities to engineering firms.

*    Development and implementation of collateral capabilities to support sales and marketing efforts, including printed materials, direct marketing and use of the internet.

*    Improved financial management methodology, new job tracking capability to determine profitability, new expense tracking and analysis.

*    Reorganization and restructure of office capabilities to provide better support to the total effort, including improved interoffice workflow, improved job tracking system, greater use of PCs and implementation of a LAN and internet capability.

Project Management

Management responsibility for multi-million dollar PC hardware and software standardization over 15 months.  Included financial, purchase and asset management responsibility.  Required leadership in establishing cross organizational and vendor teams.

*    Project impacted over several thousand PCs was brought in on time and 8% under budget.

*    93% of users rated the project 4-5 (5 scale).

*    All users received training on the new platform.

Project became the basis for several organizations to accomplish the same objectives resulting in a significant contribution for over $100M budget reduction in asset expense.  Acted a strategic member or consultant to many of these teams.

Webmaster of the project website providing communication for both project personnel and end users. 

*    Site became the division’s technical support home site.

*    Site was expanded as primary information site for the entire division.

*    Site became a test bed for collaborative communications testing jointly with enterprise architectural teams.

Strategic and Tactical Planning

*    Represented the business division in the enterprise architectural teams that established technology direction in all phases of technology use and corporate strategic studies in emerging technologies and their application. Addressed issues of PC Hardware, Client Software Images and Intranet Standardization and Performance.  Responsible to lead the efforts within the business division.

-   Reduced the number of supported hardware platforms by 65%.

-    Reduced the number of supported pc software images to 6.

*    Member of the Intranet Performance Committee that addressed overall design, creation, management and access performance and led several teams.

*  Chaired the team to improve the division’s technology certification procedures.

*    Developed and recommended plans addressing total life cycle management of technology assets.

Market and Competitive  Analysis

*    Managed a 10 year study of the collaborative communications market that resulted in the development of competitive models of market action, key statistical forecasts of market behavior and tracking of market developments and revenues.

*    Ancillary studies were commissioned on groupware, artificial intelligence, internet development and impact, copyright and intellectual property issues, telecommuting, distance and tele-learning and use of advanced personal technology hardware and software.

*    Ongoing output of the study resulted in anticipative competitive planning, new product offers, modified pricing models and increases in revenues and market position.

Product Management & Marketing

*    Primary manager responsible for collaborative communications platform for video conferencing, including strategic and tactical plans, vendor partner negotiation, sales compensation plan management, advertising and promotion and chair of a cross organizational team for application planning.

*    Managed customer and market awareness of capabilities and offers.

*    Innovative marketing agreements with vendors to provide expanded market opportunity.

Business/Office Manager

Sabbatical

Technology and Infrastructure Manager

Revamped the technology platform of the sales force enabling the move to current technologies bringing the benefits of increased productivity and lower total cost of ownership through reducing support costs.

Market Intelligence Analyst

Product Management and Marketing Manager